TiCat Customer Service

Hamilton Tiger-Cats
#1

I was very surprised to get a call at home from the TiCat offices today. It was to thank me for making the trek from Toronto to see the Argos at IWS a few weeks ago. They asked if I enjoyed the experience and left me with a phone # to call if I wanted to attend a future game. Same tickets as the ones available from Ticketmaster but without the hassle.

I was shocked and really pleased that someone actually thanked me---Joe-average fan. Marketing through customer service. What a concept.

An Argo fan

#2

If only they could suit up and take to the field, we'd be on our way to Winnipeg.

#3

Apparently the Ticat organization is good at marketing, it's too bad we couldn't be better on the field.

#4

hmmmmm...fishing for "inside info" directly from Argo fans....nice!....Don Matthews wasted all his time on cameras when all he had to do was call the fans at home .....lmao! :lol:

(just kidding of course....our tactic would be to tie you up over an open fire till you spilled the beans...) :wink:

Good post! :thup:

#5
8) And to think, they did that to someone who hates our old star players from the past !!! How ironic eh !!!!!!! :lol:
#6

Hey Barney,

Congratulations on your contact with customer service. I have sent my rep two e-mails asking the same question and a month later I am still waiting for a response. I have relatives coming from England that will be here for a game and I thought that I would see about trading up my seats to get 4 in a row instead of 2 separate pair. Perhaps a Blue Jay game would be more appropriate.

Rob Richardson from your Argosnots sends me the occasional e-mail asking if I am interested in picking up a pair of tickets. So far I have got them from him twice.

But the biggie was at the beginning of last year when the ArgoSNOTS and Scotiabank sponsored a free night for Youth sports teams on opening night (a rematch of the Grey Cup). I ended up taking about 12 kids (Baseball team) and 4 adults. We had a blast with all the kids and my thanks still go out to Rob, Scotiabank and the Argos for the promotion and opportunity.

Cheers and Oski Wuss Wuss
Randy

p.s.
I may have a pair of tickets available for the Labour Day Game if you are thinking about coming down the QEW @ 2 for $25.