For the fourth straight time the food and beverage service at the dome is riduculous. Time and time again by the beginning of the 3rd quarter the dominant conversation in my section, the lines, the washroom and the smoke pit is the ridiculous amount of the time it takes to get a beverage or hot food. I purposely keep my seats near exits to shorten the time away from the game.
If the poor service that occured at the western final occurs during Grey Cup I will be thoroughly dissappointed.
An insider of the front office has informed me that Mr. Ackles is continually given feedback. Its seems his feedback to Stadium administration falls on deaf ears.
What I have noticed is the difference in the delivery of the service. Than at least all of the western venues.
BC Place counter staff have to ask for ID. handle money, open ciders, etc. pour draught and at some counters serve hot food.
There's seems to be some kind of responsibility system among the counter staff but apparently it lacks any efficient organization and sense of urgency.
At at least at Commenwealth, McMahon, Taylor getting service is a matter of minutes and this occured even at respective Grey Cups. These stadiums also only have one concourse. Food and Beverage are separate. Tickets are sold for liquour beverages which for the most part occurs at the beginning of the game(at least me). Identification and money handling is done here. Cans or plastic bottles just need to be uncorked. No pouring.
The crowed lin the dome now become a problem of conjestion. No problem like this at SAFECO Field and they average a lot more.
Even the New Westminster Salmonbellies sell tickets so I'm not sure if this is a City of Vancouver thing.
Please Mr. Ackles.....I hope the stadium is ready for Grey Cup