We won. I'm not going to call for anyone's head (on the team or coaching staff). My 2 beefs are with referreeing and the concesions.
Referees: On the punt by Calgary, they were flagged for "illegal formation" at the snap of the ball. On the return, DJ got called for a late hit. The blind zebras were going to give Calgary the ball in our zone, until Ronnie nearly gave himself an aneurism yelling at them about it. IIRC, we ended up getting the ball 15 yards back from the point of the foul. It took them about 5 minutes to sort out something as basic as that. Unbelievable.
Concessions: At the first intermission, I went down from Box "I" to get some popcorn and water. Lo and behold, there were only 2 servers at the cash registers. I was told that the others were "on a break". I then went to the other booth (under Box "J"), and the same thing was happening. Not only were there not enough servers, but they didn't even think to call the peple waiting in line to come over to their EMPTY LINE!!! I tried to talk to a manager, and got an assistant. I asked her what the rationale was for having half of their servers on break during the change of a quarter. She told me that they need the breaks, and "what would you prefer, have them on break now, or at half-time?" I said that neither was acceptable, she said "Sorry", turned on her heel, and walked away. THEN I got angry, and informed her that her attitude was unnacceptable, and that the organiation would hear about it.
Mr. Bowden, I believe that you said that you were going to "fix" the concessions issues. This has not been done. The servers are floating around in a daze, and look at you like a deer in the headlights because they have no clue how to deal with the pulic. This comes down to a severe lack in training, and a laissez-faire attitude bu the Compass managers. I will not be purchasing any items (except perhaps, water, but that's another issue) from the concession booths for the remainder of the season. If I remember correctly, Mr. Young said that he would go as far as cancelling the concessions for the remainder of the season if they cannot be sorted out. That time has come.
The beer service, however, was outstanding.