Flex packs

When called before the season by our ticket rep about renewing our season tickets we asked about flex packs because we just plain cant make all the games. The rep said flex packs arent there anymore because they werent popular and season tickets are the best value. Now after a couple of games into the season flex packs are available again. I dont get it. we would have bought the flex packs before the season and are glad we didnt listen and opt for season tickets.